Then TP might block the “Remember me” cookie from Hub as a cookie from another domain, causing frequent logouts. Note: TP only causes logouts when YouTrack works with an external Hub installation, and these two are installed on two different domains. If you’re using another browser, look for a similar setting responsible for TP. Safari: open Preferences > Privacy > Website tracking > uncheck the box “Prevent cross-site tracking”.Ĭhrome: open Preferences > Advanced > Privacy and security > Cookies and other site data > disable the option “Send a “Do Not Track” request with your browsing traffic”.įirefox: open Preferences > Privacy & Security > “Send websites a “Do Not Track” signal that you don’t want to be tracked” > check the option “Only when Firefox is set to block known trackers”. Your browser has tracking prevention enabled, and it blocks the “Remember me” cookie from the external Hub.Īdd your external Hub to the whitelist in your browser or make sure that tracking prevention (TP) is disabled in your browser settings. You have an external Hub installed on a domain that differs from your YouTrack domain. If these URLs are different, it can break the exchange of authentication tokens in the background which usually leads to frequent logouts. Make sure that the Base URL matches the URL that you’re using. Open Administration > Server Settings > Global Settings > the Server Configuration tab > check the Base URL. YouTrack URL in your browser doesn’t match its Base URL.
Youtrack jetbrains upgrade#
We deliver fixes related to the logouts issue from time to time, so an upgrade might help in your particular case.
Youtrack jetbrains license#
Your YouTrack and your external Hub are outdated.Ĭheck if your license allows updates and upgrade your YouTrack and Hub installation. Some adblockers allow whitelisting sites, so as an option, you can simply add the URL of the Hub to the whitelist there. You have a browser plugin or an adblocker that clears Hub authentication cookies.ĭisable those plugins and adblockers that might clear the Hub authentication cookies. Open Administration > Access Management > Auth Modules > Common settings > check and adjust the “ Remember Me duration ” parameter. The duration of the “Remember me” cookie is too short. This will allow you to stay logged in until the “Remember me” cookie is expired. Check the “Remember me” box when you log in to YouTrack next time.
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